Motorcycle Tunes 30 Day
Return Policy
Terms and
Conditions are listed at the bottom of this page
Returns
We hope that you first contact us, so we can help resolve any issue you are having before you elect to return the item/s for a refund.
Before mailing anything back you must FIRST Click the below button to Report A Problem.
Ticketing Software
After you submit the above trouble ticket:
1. We will then reply with further instructions, and if needed we will then issue you a RA# (Return Authorization Number)
The RA# will remain active for 10 days, and must be received at our warehouse within period. (issuance of a RA# does not represent an authorized credit)
Returns without a RA# will not be accepted and will be returned to sender.
Motorcycle Tunes is not responsible for return with no RA#
2. Carefully package merchandise to avoid damage during shipping. Depending on it’s condition, original packaging may not be sufficient. Include a copy of your original invoice, and a note stating why you are returning the item/s.
3. Ship only those items for which the RA# was issued.
4. Write the RA# on the outside of the package.
5. Ship the package to
BE SURE TO INCLUDE A NOTE WITH A COPY OF YOUR ORDER INVOICE AND THE RA# WRITTEN ON IT.
Motorcycle Tunes
RA #
3301 S 14th St STE 16 #257
Abilene, TX 79605
Refund Policy Merchandise may be returned up to 30 days from the original order ship date.
Schedule of fees on returns
Original Purchase Price
minus Original Shipping - even if offered with free shipping
minus 20% Restocking Fee - only charged if shows proof of being installed
minus item Replacement Fee - damaged/not returned/wires cut,scratched (see bottom of page)
Damage to product caused by the following will not be covered for return consideration: abuse, accident, misuse, neglect, modifications, repairing attempts, seller/installer misrepresentation.
This return policy does not cover any incidental, consequential, or cosmetic damage due to accidents or normal wear and tear, nor does it cover the cost of removing or reinstallation of the product.
The return policy is void if product’s serial number has been removed, defaced, and/or tampered with.
Cut Wires, Scratched returned items are considered NOT New and will subject the item to a reconditioning or replacement fee.
All sales are final on discontinued, closeout, and refurbished items, these items would not qualify for a refund.
Motorcycle Tunes shall have no obligation in the event the customer is unable to provide a receipt showing the date the customer purchased the product(s).
Item Replacement Fees
Bottom Mounting Bolt - $7.00
Classic Amplifier - $105.00
Cerwin Vega Amplifier - $141.99
Amplifier Installation Kit - $5.00
Volume Control - $2.00
Bluetooth Hide-A-Away - $33.00
Bluetooth Remote - $75.00
Each Speaker - $54.99
Each Cut Speaker Wire (speaker still good) - $10.00
Each Speaker Grill $8.00
Each Speaker Housing (dented/excesively scratched) $20.00
